At My Perfumes, we are delighted to offer international shipping to perfume enthusiasts worldwide. Whether you're located locally or in a distant corner of the globe, we're committed to delivering your favorite fragrances to your doorstep. Please note that international delivery is subject to the destination country's import laws and regulations. It's important to be aware of any restrictions or requirements that may apply to the import of perfumes into your country.

SHIPPING RATES AND DELIVERY TIMES:

Shipping rates are subject to variation based on the destination of your order. To provide you with accurate information, we display the relevant shipping rates during the checkout process. Please note that delivery times can vary due to factors such as customs processing, public holidays and local postal services. 

DELIVERY POLICY – PRODUCTS

• Orders are processed within 1-3 business days after payment confirmation.
• Estimated delivery timeframes:
  • International: 7-20 business days
• Customers must retain proof of delivery receipts signed or confirmed by the registered customer.

TRACKING INFORMATION:

Once your order has been dispatched, we will provide you with a tracking number on request. This tracking number allows you to monitor the progress of your shipment in real-time and provides you with an estimated delivery date. You can use this information to stay updated on the whereabouts of your order until it reaches your doorstep. 

REFUND PROCESS:

• Refunds, if applicable, will be processed onto the original mode of payment.
• Refund processing time: 10 to 45 days, depending on the issuing bank.
• If refunds are not applicable, this will be clearly mentioned on the product page before purchase.

CANCELLATION POLICY

• Orders cannot be canceled once placed. We do not offer order cancellations after confirmation and payment processing.
• Customers should carefully review their order before proceeding with payment.
• Any exceptions, if applicable, will be clearly communicated on the product page before purchase.

CONTACT US:

If you have any questions or concerns regarding our shipping and refunds policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure your shopping experience at My Perfumes is enjoyable and hassle-free.

For any inquiries or support, please reach out to us:

• Company Name: MyPerfume Factory LLC
• Email: info@myperfumes.ae
• Phone: +971 4 251 2155
• Office Address: Al Qusais Industrial Area - Al Qusais Industrial Area 3 - Dubai
• Website: https://myperfumesglobal.com/

Thank you for choosing My Perfumes. We look forward to serving you with the finest fragrances and exceptional customer service.